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About Us Record Power-The Tool Shop are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.
Our Contact details:
Record Power-The Tool Shop.com
Jaymac (Derby) Ltd, 852 London Road, Derby, DE24 8WA United Kingdom
Phone: 01332 755799
Fax: 01332 752472
Email: sales [at] recordpower-thetoolshop[dot] com
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Making A Purchase Making a purchase could not be easier. Just browse recordpower-thetoolshop.com, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to satisfy the order.
We accept credit card payment.
We accept Visa, Mastercard, Maestro, Solo and Amex. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.
Please make cheques payable to Jaymac (Derby) Ltd
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Shipping And Handling Delivery charges are shown at the checkout.
Charges will vary dependent on the weight of the goods and if they require a taillift and are to kerbside only.
The delivery charges shown are for MAINLAND UK ONLY (SOME REMOTE AREAS ARE EXCLUDED) - please phone for clarification.
For Northern Ireland, Southern Ireland, all other UK Isles and International orders please contact us for details.
Shipping charges are non refundable. |
| Delivery Schedule Delivery times will vary depending on type of product, we always do our utmost to ensure deliveries are made as quickly as possible. |
| Back Orders If your item is out of stock we will back order it for you and despatch it as soon as possible. |
| Tax Charges For orders made from the UK or the European Union, 17.5% VAT is added. All other orders are VAT free and are amended before despatch. |
| Credit Card Security All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our offices. They are not held in clear text on any web site. |
Guarantee We guarantee your satisfaction.
All products carry the standard Record Power guarantees. |
| Reaching Us If you need to reach us, please email us on sales [at] recordpower-thetoolshop[dot] com, alternatively, you can call on 01332 755799 (International +44 1332 755799) or fax us on 01332 752472 or write to us at Jaymac (Derby) Ltd, 852 London Road, Derby, DE24 8WA, United Kingdom |
| Privacy Policy Record Power-The Tool Shop.com do not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. (Does not store your credit card details). |
Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm
All goods returned must be as new in undamaged packaging. |
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