|About Us Record Power-The Tool Shop are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.|
Our Contact details:
Record Power-The Tool Shop.com
Jaymac (Derby) Ltd, 852 London Road, Derby, DE24 8WA United Kingdom
Phone: 01332 755799
Fax: 01332 752472
Email: sales [at] recordpower-thetoolshop[dot] com
|Making A Purchase Making a purchase could not be easier. Just browse recordpower-thetoolshop.com, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to satisfy the order.|
After filling in your details you will be given a payment option where you can either pay by credit/debit card online via a secure server, send your card details to us seperately or select to pay by cheque.
We accept Visa, Mastercard, Maestro and Solo.
If you prefer not to pay by card online you may send your credit card information via phone, fax, snail mail or over the Internet.
If paying by cheque please make cheques payable to Jaymac (Derby) Ltd.
Prices shown are inclusive of VAT and are correct at time of publication.
Errors and omissions excepted.
|Shipping And Handling Delivery charges are shown at the checkout.|
Charges will vary dependent on the weight of the goods and if they require a taillift and are to kerbside only.
The delivery charges shown are for MAINLAND UK ONLY (SOME REMOTE AREAS ARE EXCLUDED) - please phone for clarification.
For Northern Ireland, Southern Ireland, all other UK Isles and International orders please contact us for details.
|Delivery Schedule Delivery times will vary depending on type of product, we always do our utmost to ensure deliveries are made as quickly as possible.|
|Back Orders If your item is out of stock we will back order it for you and despatch it as soon as possible.|
|Tax Charges Prices shown are inclusive of VAT at 20% and are applicable to orders made from the UK or the European Union, all other orders are VAT free and are amended before despatch.|
|Credit Card Security All online card payments are processed by CreditCall - a PCI-DSS Level 1 compliant global payment provider.|
|Guarantee We guarantee your satisfaction.|
All products carry the standard Record Power guarantees.
|Reaching Us If you need to reach us, please email us on sales [at] recordpower-thetoolshop[dot] com, alternatively, you can call on 01332 755799 (International +44 1332 755799) or fax us on 01332 752472 or write to us at Jaymac (Derby) Ltd, 852 London Road, Derby, DE24 8WA, United Kingdom|
The Data we collect for Contractual Obligations & Legitimate reasons:
- Invoice Address
- Delivery Address
- Contact Number
- Email Address
We need to collect this information to process your order.
We will pass your name, delivery address, email address and contact phone number to our courier company.
The courier company may use your phone number or email address to contact you with delivery updates.
We use your email address to send you confirmation of your order.
Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your name and address details if you select the 'Remember Me' Option.
We do not disclose your information to third parties other than our couriers.
We do not use your email address for marketing or any other purpose other than to fulfill your order.
|Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm|
All goods returned must be as new in undamaged packaging.
Carriage charges for non-faulty returns are not refundable.